2016年3月23日星期三

What A Shit!

For most people experienced in basic computer system building knowing that the most common functions for a system are to capture data, amend data, and delete data. Agree?

However, did you know there is a great organization, the largest of its kind in Hong Kong, their systems do not function this way. What they have is only data capture function, but short of amendment and deletion, not to mention the luxury of “insertion”.

What the F!! is this organisation?
It is HK Jockey Club’s mark six system.

Supposed you want to buy your lucky bet multiple times, say for 30 rounds (about 10 weeks as normally 3 runs a week), you then go to their system to enter your lucky numbers. So their wonderful system captures your bet happily and things also go happily especially you did not win. However in the middle of your rounds, say round 10, you notice the captured numbers were not the ones you wanted (either you entered the numbers wrongly or the system captured the numbers wrongly – just do not rule out any possibility!) So you call up HKJC customer services and ask for an update. What you will get:

1. No! Our system does not allow update or delete. If you ask why, they will answer just “no” again.

2. If you ask for remedy, they will tell you to buy your bet again. [If you don’t have more money, congratulations and good for you, this saves you from indulging in gambling, but don’t cry if it turns out your desired numbers subsequently!]

3. If you think it is not fair and ask why not allowing update or delete, all casinos do as long as the subsequent rounds have not been started. They will say if amendment is allowed, it is violated the principle of multiple times because multiple times mean you want the numbers to run thru the multiple times. Oops! You can see the nice use of PRINCIPLE to cover up their inflexibility of their system.

There are more non-senses …..

Many users find their user interface (UI) extremely unfriendly. For example, they have a function called “drawn number checking 核對中獎號碼”. I would expect this were to give you the prize amount when you enter your numbers (as it is obvious that a lot of people would have checked whether or not they win). But interestingly, it is to show you the match results in the past 60 days. See the diagram below




I just wonder how many people have the intelligence to understand the function and how many will use it.

Anyway, it is a monopoly. Even they give you shit you will still bet.

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